Service Summary

Power Your Development with Virtual Platforms

Service Offerings

Colocation Service: ITS Aquia Data Center

The state-of-the-art Aquia Data Center offers both physical and virtual server colocation services within a secure operating environment dedicated to system availability and uptime. Colocation services are available to the Mason research community and departments that require a secure and stable computing environment.

Located on the first floor of the Aquia Building on the Fairfax Campus, the Aquia Data Center is staffed 24/7/365. Access to this facility is restricted to authorized individuals

Colocation Service: Virtual Servers

The COLO VMware Virtual Infrastructure was developed to provide a highly available, redundant, structured, and secure clustered virtual environment to host departmental virtual servers throughout GMU. This hosting solution eliminates the need for owning and managing physical server and infrastructure assets. Our scalable, state of the art, secure 24x7x365 datacenter hosts this virtual infrastructure.

Hosted Linux Systems

ITS provides hosting of departmental Linux servers and applications. Features and functions are dependent upon need. Service level targets depend on the complexity of the service request and will be established when the service is requested. Availability is dependent upon needs and resources.

mason.gmu.edu Server

All registered students, faculty, staff, and authorized guests are eligible for mason.gmu.edu server accounts. The server hosts various applications, programming languages, and tools. Additionally, Mason account holders can host and manage personal websites, as well as manage departmental, school, center, and organizational websites. Mason provides 20 MB for personal web space on mason.gmu.edu.

> Personal webspace is available with a NetID and is located at mason.gmu.edu/~NetID.

Server Hosted Software: Windows

ITS can host specific Windows-based software for university departments and works with them to select the appropriate configuration based on software or vendor requirements and the customers' business needs.

Departments must provide software documentation, valid licensing, a vendor support contract, and contact information for the technical staff person who will function as the application's administrator. This access is available to Mason faculty and staff.

Managed Application Hosting support is limited to the hosted system. Application support is the responsibility of departmental Technical Points of Contact (TPOC) and vendors through vendor support contracts.

Availability of specific managed applications is determined through a service level agreement on a case-by-case basis.